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Answered

How come my user who has User setup lock can still post Bank Recon statement of another month?

Posted on by 4,359

Hi Community,

Can I find out why my user whose General ledger Set up was locked at 1/1/2022 - 31/2/2022, but she can still locked

pastedimage1673863383903v2.png

pastedimage1673863281136v1.png

But if you look at bank statement acc, it was posted at Feb. I have confirm that she posted the one 28/2/20222.

pastedimage1673863484967v3.png

Thank you!

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Thank you so much!

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi, I did the test.

    Yes, the system has no control here.

    For NAV, this does not seem to be posting.

    pastedimage1674089539616v1.png

    Unable to post order.

    pastedimage1674089655177v2.png

    Bank recon 

    pastedimage1674089907618v8.png

    pastedimage1674089920538v9.png

    pastedimage1674090103680v10.png

    Hope this helps

    Thanks.

    ZHU

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi Zhu,

    Are you able to confirm whether User set up are not suppose to post in Bank recon as well?

    I'm using AU Dynamics.

    Thank you!

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi, If the user cannot post orders, General Journal, etc., but can post Bank recon., I think this may be a bug in this CU version.

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi Igne,

    Not sure I follow you. My user is posting the Bank recon..

    As I'm aware, in Bank Recon, there is just one button call Post. Once post, that's it.

    Our user set up only has Posting Start Period and End Period that is relevant to this case.

    Thank you.

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi Zhu,

    The same user posted again in feb, where her user set up allow period was only in Jan, and she was able to do so.

    Strange.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    Hi, This is very strange, is this posted from the page? You can let the user try it again in a test environment.
    If it is Job Queue or other external tools, it may not be posted by this user.
    You can find the relevant G/L Registers, and see who is the user ID for the specific posting?

    pastedimage1673911138542v1.png

    Hope this helps

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: How come my user who has User setup lock can still post Bank Recon statement of another month?

    What bank / general ledger entres was posted as part of the bank statement handling?

    Can the user setup had other values during posting?

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