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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Update record on Plugi...
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Update record on Plugin - Object reference not set to an instance of an object

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Posted on by Gresziu 30

Hi,

I'm getting the exception: Object reference not set to an instance of an object, when trying to update an incident if I set a DateTime field (not required) through plugin code.

If I comment line below for the CloseDate, it works fine.

I can set it to null in SQL, but when trying to update the record through Excel, it throws same error as updating in the plugin code.

Not sure which could be the issue, it's very weird.

Again, field is not mandatory in CRM.

var entity = new Entity
{
    LogicalName = Incident.EntityLogicalName,
    Id = case.Id,
    Attributes = new AttributeCollection()
};

entity.Attributes.Add("new_closedate", null);

  • Joana Pinto Profile Picture
    Joana Pinto 740 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    But does the error come from this plugin you are showing to us? Because it seems that a different plugin or other process is trying to access that field and, since it's null, throws that error. Can you provide the error log, please?

  • Gresziu Profile Picture
    Gresziu 30 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    Thanks, but same issue

  • Suggested answer
    Joana Pinto Profile Picture
    Joana Pinto 740 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    Try this:

    entity.Attributes.Add("new_closedate", (DateTime?) null);

  • Gresziu Profile Picture
    Gresziu 30 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    When setting to utc now, it works

  • Gresziu Profile Picture
    Gresziu 30 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    Hi, 

    yes Id has value. I write its value to the trace. I only have the CaseID as (Guid), the case.Id in the code was to remove custom name.

  • Joana Pinto Profile Picture
    Joana Pinto 740 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    Hi,

    What happens if you update with a real DateTime value? Like DateTime.UtcNow?

    Regards,

    Joana

  • Suggested answer
    Kipetcoff Profile Picture
    Kipetcoff 1,002 on at
    RE: Update record on Plugin - Object reference not set to an instance of an object

    Hi,

    Have you checked this sentence? Id = case.Id. May be case is null.

    If you already retrive "case", why don't you update property directly?

    case["new_closedate"] = null

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