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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Dynamics 365 CRM 2016 ...
Customer Insights - Journeys forum

Dynamics 365 CRM 2016 on Prem ClickDimensions Email Send screen freezes when opened in Chrome

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Posted on by AnnFear 40

When we open a draft ClickDimensions Email Send form in Chrome and scroll to the bottom of the form we are unable to scroll back up, the screen freezes. Does anyone know how to resolve this issue. Click advised to turn off legacy form rendering but we have some older javascript running so are unable to do this. Thanks in advance

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Dynamics 365 CRM 2016 on Prem ClickDimensions Email Send screen freezes when opened in Chrome
    Hi Ann,
    Since you haven't received any feedback from other users, I suggest that you check out Click Dimensions help or open a support ticket with them to help resolve your issue.
    Thanks,
    Megan
    Please mark as Verified if this answers your question. 

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