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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Unable to create Phone Call - Failed to execute 'ariaNotify' on 'Document' Error message

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Posted on by 4
I am receiving the following error when trying to use Phone Call activity within Dynamics 365.  This is without any Javascript enabled.
 
Anybody else having the same issue ?  I am not using Aria Notify within my own scripts
 
 
 
vendor.js?v=1.4.10998-2509.3:9  TypeError: Failed to execute 'ariaNotify' on 'Document': Failed to read the 'priority' property from 'AriaNotificationOptions': The provided value 'none' is not a valid enum value of type AriaNotifyPriority.
    at fluentui.js?v=1.4.10998-2509.3:4:1902077
    at 74.js?v=1.4.10998-2509.3:4:16641
    at Al (vendor.js?v=1.4.10998-2509.3:9:104244)
    at t.unstable_runWithPriority (app.js?v=1.4.10998-2509.3:14:3768)
    at Wo (vendor.js?v=1.4.10998-2509.3:9:44549)
    at Pl (vendor.js?v=1.4.10998-2509.3:9:103707)
    at pl (vendor.js?v=1.4.10998-2509.3:9:95008)
    at vendor.js?v=1.4.10998-2509.3:9:44772
    at t.unstable_runWithPriority (app.js?v=1.4.10998-2509.3:14:3768)
    at Wo (vendor.js?v=1.4.10998-2509.3:9:44549)
Categories:
  • Mansi Soni Profile Picture
    10,427 Super User 2026 Season 2 on at
    Hello, Can you specify which D365 Product are you using?
     
  • CU06100903-0 Profile Picture
    4 on at
    We are using Dynamics 365 with Power Apps licenses 
  • LindsayGG Profile Picture
    4 on at
    Same!  Seeing this error message when trying to open a Case in D365 Service this morning, using Edge browser. Switched to Chrome and no error. No recent changes or upgrades to our environment or browser configuration. Also not using Aria Notify in any custom scripts. 
  • Suggested answer
    Conleth Overton Profile Picture
    34 on at
    We have a few sites have this error in D365 CRM
    When accessing the Account Entity
    This has impacted their site as they are unable to raise cases.
     
    Microsoft are aware of this issue and are working on a solution. I would assume that it is related to an update that has been rolled out.

    Issue ID 5739104: ariaNotify execution error
    Server version: 9.2.25093.00146
    Client version: 1.4.10998-2509.3
     
    Unfortunately there is no ETA of a solution.
  • MJ-07101649-0 Profile Picture
    2 on at
    Seeing the same error in a powerapp, can't complete transactions. Using Firefox seems to have addressed the issue. How long do issues like these do generally take to fix?

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