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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error installing cRM 2...
Microsoft Dynamics CRM (Archived)

Error installing cRM 2013 Client on Outlook 2016

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Posted on by Community Member Microsoft Employee

Hi, 

I have been getting errors when trying to setup the 2013 client on Outlook 2016. I have updated the client with service pack 1 and the critical fix as instructed here (KB 3173711).

The errors occur when initializing the organization, it sticks for a minute or two then gives the error.

7433.Capture.PNG

The cRM server has been updated to 6.1.4.145 so it should now work but no joy! I have tried the install on both Windows 7 and 10. 

Log below, thanks in advance for your help.

07:26:58|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 21/02/2017 07:26:58 ===
07:26:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
07:26:58|   Info| Client Configuration Wizard Version      : 6.1.0000.0581
07:26:58|   Info| Client Configuration Wizard LanguageID   : 1033
07:26:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:26:58|   Info| Query all rows in profile table
07:26:58|   Info| Outlook is  initialized
07:26:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:26:58|   Info| Client Configuration Wizard Running Mode : ReducedUI
07:26:59|Warning| Client configuration failed with the exception : Cannot start the Microsoft Dynamics CRM for Outlook Configuration Wizard because the configuration file C:\Program Files\Microsoft Dynamics CRM\Default_Client_Config.xml is not valid. Contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.CommandLineArgs.ParseConfigFile(String configFileName, Deployments& deployments)
   at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()
   at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook)
07:26:59|   Info| Configuration file Type : OnPremise.
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
07:26:59|   Info| Logon mapi store
07:26:59|   Info| Logon admin service
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:26:59|   Info| Query all rows in msg service table
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:26:59|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:26:59|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:27:18|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:27:18|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:27:18|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:27:18|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:27:20|   Info| Fill organization comboBox with server information.
07:27:24|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:27:24|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:27:28|   Info| Action type : Add.
07:27:28|   Info| Add GlobalRepositoryConfigurator.
07:27:28|   Info| Add AddinConfigurator.
07:27:28|   Info| Add OrganizationRepositoryConfigurator.
07:27:28|   Info| Add PrimaryConfigurator.
07:27:28|   Info| Add OutlookConfigurator.
07:27:28|   Info| Add FinalConfiguratorConfigurator.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:27:28|   Info| Get action list.
07:27:28|   Info| Get action total progress : 55.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
07:27:28|   Info| Action command type : Add.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:27:28|   Info| Deleted user application files.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:27:28|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:27:28|   Info| Set default settings to client configuration.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:27:28|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.6.1586.0
07:27:28|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework64\v4.6.1586
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:27:28|   Info| Created Crm allow list key.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:27:28|   Info| Set laptop client registry key values.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:27:28|   Info| No extended chars in  were found. No need for short naming.
07:27:28|   Info| Set platform root registry keys.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:27:28|   Info| Set platform root key value.
07:27:28|   Info| Set user id registry key.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:27:28|   Info| Set configuration registry key values.
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:27:28|   Info| Added SQM registry keys.
07:27:28|   Info| Added SQM queue directory.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:27:28|   Info| Added SQM registry key values and directory.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:27:28|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:27:28|   Info| Registered the form region for IPM.Note in Office registry hive.
07:27:28|   Info| Registered the form region for IPM.Appointment in Office registry hive.
07:27:28|   Info| Registered the form region for CRM.Task in Office registry hive.
07:27:28|   Info| Registered the form region for CRM.Contact in Office registry hive.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:27:28|   Info| Created Crm integrate key.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:27:28|   Info| Set org-based registry values.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:27:28|   Info| Set Primary Org values.
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:27:28|   Info| Logon mapi store
07:27:28|   Info| Logon admin service
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:27:28|   Info| Query all rows in msg service table
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:27:28|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:27:28|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
07:29:05|  Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
07:29:05|  Error| Exception : Server was unable to process request. 
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
07:29:09|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\941bb367-fb81-e311-97b0-08002799a6c9False.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\941bb367-fb81-e311-97b0-08002799a6c9False.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:29:09|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\MetadataCache-941bb367-fb81-e311-97b0-08002799a6c9.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\MetadataCache-941bb367-fb81-e311-97b0-08002799a6c9.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
07:29:09|   Info| Delete org-based registry keys.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
07:29:09|   Info| Remove org-based registry values.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
07:29:09|   Info| Removed the form region for IPM.Note in Office registry hive.
07:29:09|   Info| Removed the form region for IPM.Appointment in Office registry hive.
07:29:09|   Info| Removed the form region for CRM.Task in Office registry hive.
07:29:09|   Info| Removed the form region for CRM.Contact in Office registry hive.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
07:29:09|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
07:29:09|   Info| Stopped application hoster.
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
07:29:09|   Info| Deleted Application hoster registry value.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
07:29:09|   Info| Removed application hoster settings.
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:29:09|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:29:09|   Info| Deleted user application files.
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
07:29:09|   Info| Removed SQM registry keys.
07:29:09|   Info| Removed SQM queue directory.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
07:29:09|   Info| Removed SQM registry key values and directory.
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
07:29:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
07:29:09|   Info| Deleted Crm allow list key.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
07:29:09|   Info| Removed Laptop client registry keys.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
07:29:09|   Info| Removed Crm client registry keys.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
07:29:09|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with LEXRM.
07:29:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
07:29:09|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)
07:29:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
07:29:13|   Info| Exit code: Default
07:29:13|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
07:29:13|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 21/02/2017 07:29:13 ===
07:34:39|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 21/02/2017 07:34:39 ===
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
07:34:39|   Info| Client Configuration Wizard Version      : 6.1.0004.0145
07:34:39|   Info| Client Configuration Wizard LanguageID   : 1033
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:34:39|   Info| Query all rows in profile table
07:34:39|   Info| Outlook is  initialized
07:34:39|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:34:39|   Info| Client Configuration Wizard Running Mode : Normal
07:34:39|   Info| Configuration file Type : OnPremise.
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
07:34:39|   Info| Logon mapi store
07:34:39|   Info| Logon admin service
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:34:39|   Info| Query all rows in msg service table
07:34:39|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:34:39|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:34:39|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:34:39|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:34:39|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:34:40|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:34:40|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:34:40|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:34:40|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:34:54|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:34:54|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:34:54|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:34:54|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:34:54|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
07:34:54|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
07:34:54|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
07:34:57|   Info| Current UTC date/time from hq.local: 02/21/2017 07:34:57
07:34:57|   Info| NetApiStatus for NetApiBufferFree: 0
07:34:57|   Info| Client UTC Date/Time: 02/21/2017 07:34:57
07:34:57|   Info| Difference (in minutes) between client time and actual time: 0.00010329
07:34:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
07:34:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
07:34:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
07:34:57|   Info| Fill organization comboBox with server information.
07:35:16|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:35:16|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:35:17|   Info| Action type : Add.
07:35:17|   Info| Add GlobalRepositoryConfigurator.
07:35:17|   Info| Add AddinConfigurator.
07:35:17|   Info| Add OrganizationRepositoryConfigurator.
07:35:17|   Info| Add PrimaryConfigurator.
07:35:17|   Info| Add OutlookConfigurator.
07:35:17|   Info| Add FinalConfiguratorConfigurator.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:35:17|   Info| Get action list.
07:35:17|   Info| Get action total progress : 55.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
07:35:17|   Info| Action command type : Add.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
07:35:17|   Info| Client Compatibility result: 0
07:35:17|   Info| Client is compatible with the server
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:35:17|   Info| Deleted user application files.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:35:17|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:35:17|   Info| Set default settings to client configuration.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:35:17|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.6.1586.0
07:35:17|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework64\v4.6.1586
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:35:17|   Info| Created Crm allow list key.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:35:17|   Info| Set laptop client registry key values.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:35:17|   Info| No extended chars in  were found. No need for short naming.
07:35:17|   Info| Set platform root registry keys.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:35:17|   Info| Set platform root key value.
07:35:17|   Info| Set user id registry key.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:35:17|   Info| Set configuration registry key values.
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:35:17|   Info| Added SQM registry keys.
07:35:17|   Info| Added SQM queue directory.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:35:17|   Info| Added SQM registry key values and directory.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:35:17|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:35:17|   Info| Registered the form region for IPM.Note in Office registry hive.
07:35:17|   Info| Registered the form region for IPM.Appointment in Office registry hive.
07:35:17|   Info| Registered the form region for CRM.Task in Office registry hive.
07:35:17|   Info| Registered the form region for CRM.Contact in Office registry hive.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:35:17|   Info| Created Crm integrate key.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:35:17|   Info| Set org-based registry values.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:35:17|   Info| Set Primary Org values.
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:35:17|   Info| Logon mapi store
07:35:17|   Info| Logon admin service
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:35:17|   Info| Query all rows in msg service table
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:35:17|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:35:17|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
07:36:18|  Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
07:36:18|  Error| Exception : Server was unable to process request. 
07:36:18|  Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=6.0.0.302&sv=6.1.4.145&opsys=10.0.14393.0&client=Outlook&error=Microsoft.Crm.MapiStore.CrmServiceOtherException%3a8004011b%26Microsoft.Crm.CrmException%3a8004011b%26System.Net.WebException%3a80131509%26System.ComponentModel.Win32Exception%3a80004005
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
07:37:52|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\941bb367-fb81-e311-97b0-08002799a6c9False.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\941bb367-fb81-e311-97b0-08002799a6c9False.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:37:52|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\MetadataCache-941bb367-fb81-e311-97b0-08002799a6c9.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\MetadataCache-941bb367-fb81-e311-97b0-08002799a6c9.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
07:37:52|   Info| Delete org-based registry keys.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
07:37:52|   Info| Remove org-based registry values.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
07:37:52|   Info| Removed the form region for IPM.Note in Office registry hive.
07:37:52|   Info| Removed the form region for IPM.Appointment in Office registry hive.
07:37:52|   Info| Removed the form region for CRM.Task in Office registry hive.
07:37:52|   Info| Removed the form region for CRM.Contact in Office registry hive.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
07:37:52|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
07:37:52|   Info| Stopped application hoster.
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
07:37:52|   Info| Deleted Application hoster registry value.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
07:37:52|   Info| Removed application hoster settings.
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:37:52|Warning| Error deleting file C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf: The process cannot access the file 'C:\Users\stuartadams\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:37:52|   Info| Deleted user application files.
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
07:37:52|   Info| Removed SQM registry keys.
07:37:52|   Info| Removed SQM queue directory.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
07:37:52|   Info| Removed SQM registry key values and directory.
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
07:37:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
07:37:52|   Info| Deleted Crm allow list key.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
07:37:52|   Info| Removed Laptop client registry keys.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
07:37:52|   Info| Removed Crm client registry keys.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
07:37:52|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with LEXRM.
07:37:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
07:37:52|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)
07:37:52|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
07:37:52|  Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=409&cv=6.0.0.302&sv=6.1.4.145&opsys=10.0.14393.0&client=Outlook&error=Microsoft.Crm.Application.Outlook.Config.ConfigException%3a80044509%26Microsoft.Crm.MapiStore.CrmServiceOtherException%3a8004011b%26Microsoft.Crm.CrmException%3a8004011b%26System.Net.WebException%3a80131509%26System.ComponentModel.Win32Exception%3a80004005
07:37:55|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
07:37:55|   Info| Exit code: Default
07:37:55|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
07:37:55|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 21/02/2017 07:37:55 ===
07:40:52|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 21/02/2017 07:40:52 ===
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
07:40:52|   Info| Client Configuration Wizard Version      : 6.1.0004.0173
07:40:52|   Info| Client Configuration Wizard LanguageID   : 1033
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:40:52|   Info| Query all rows in profile table
07:40:52|   Info| Outlook is  initialized
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
07:40:52|   Info| Client Configuration Wizard Running Mode : Normal
07:40:52|   Info| Configuration file Type : OnPremise.
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
07:40:52|   Info| Logon mapi store
07:40:52|   Info| Logon admin service
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:40:52|   Info| Query all rows in msg service table
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
07:40:52|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
07:40:52|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
07:40:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:40:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:40:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
07:40:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
07:40:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
07:40:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
07:40:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
07:41:00|   Info| Current UTC date/time from hq.local: 02/21/2017 07:41:00
07:41:00|   Info| NetApiStatus for NetApiBufferFree: 0
07:41:00|   Info| Client UTC Date/Time: 02/21/2017 07:41:00
07:41:00|   Info| Difference (in minutes) between client time and actual time: 0.00125081333333333
07:41:00|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
07:41:00|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
07:41:00|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
07:41:01|   Info| Fill organization comboBox with server information.
07:41:05|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:41:05|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:41:06|   Info| Action type : Add.
07:41:06|   Info| Add GlobalRepositoryConfigurator.
07:41:06|   Info| Add AddinConfigurator.
07:41:06|   Info| Add OrganizationRepositoryConfigurator.
07:41:06|   Info| Add PrimaryConfigurator.
07:41:06|   Info| Add OutlookConfigurator.
07:41:06|   Info| Add FinalConfiguratorConfigurator.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
07:41:06|   Info| Get action list.
07:41:06|   Info| Get action total progress : 55.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
07:41:06|   Info| Action command type : Add.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
07:41:06|   Info| Client Compatibility result: 0
07:41:06|   Info| Client is compatible with the server
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
07:41:06|   Info| Deleted user application files.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:41:06|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
07:41:06|   Info| Set default settings to client configuration.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:41:06|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.6.1586.0
07:41:06|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework64\v4.6.1586
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
07:41:06|   Info| Created Crm allow list key.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
07:41:06|   Info| Set laptop client registry key values.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:41:06|   Info| No extended chars in were found. No need for short naming.
07:41:06|   Info| Set platform root registry keys.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
07:41:06|   Info| Set platform root key value.
07:41:06|   Info| Set user id registry key.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
07:41:06|   Info| Set configuration registry key values.
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:41:06|   Info| Added SQM registry keys.
07:41:06|   Info| Added SQM queue directory.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
07:41:06|   Info| Added SQM registry key values and directory.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:41:06|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|   Info| Deleted the resiliency keys under Software\Microsoft\Office
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:41:06|   Info| Registered the form region for IPM.Note in Office registry hive.
07:41:06|   Info| Registered the form region for IPM.Appointment in Office registry hive.
07:41:06|   Info| Registered the form region for CRM.Task in Office registry hive.
07:41:06|   Info| Registered the form region for CRM.Contact in Office registry hive.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:41:06|   Info| Created Crm integrate key.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
07:41:06|   Info| Set org-based registry values.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
07:41:06|   Info| Set Primary Org values.
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:41:06|   Info| Logon mapi store
07:41:06|   Info| Logon admin service
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:41:06|   Info| Query all rows in msg service table
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
07:41:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
07:41:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
07:42:06|  Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
   at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
07:42:06|  Error| Exception : Server was unable to process request. 
Thanks
Stuart

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