web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Unsubscribe Text in Newsletter

(0) ShareShare
ReportReport
Posted on by 235

Hello Marketing Experts,

This is our final requirement in Marketing:

In the Newsletter,  a Text with unsubscribe Newsletter as hyperlink.

Once the User clicks this Unsubscribe, he lands to a kind of Thank you Page ( marketing form which will be published on CMS site)  where it’s stated that he is successfully unsubscribed.

In the background with clicking the link he is removed from the subscription list for the Newsletter.

Any idea how to achieve this? 

Regards,

Jolas365

 

I have the same question (0)
  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at
    RE: Unsubscribe Text in Newsletter

    Hi Jolas365,

    Subscription center link is required to all of marketing emails(But not DOI confirmation emails.), including newsletters: contacts open the hyperlink of email to manage their subscription.

    Contact will be removed from the corresponding subscription lists automatically in the background after submitting form with specific checkboxes unchecked.

    pastedimage1611815419620v1.png

    There are several options to show Thank you page after contact submitted form.

    When form level DOI is enabled:

    1. There is Thank you Web Page field which only works when form DOI is enabled.

    j1.JPG

    Form DOI is not enabled:

    2. In marketing form record, go to form hosting > related marketing form page record.

    Set URL of Thank you page to the Redirect URL field.

    j2.JPG

    3. Navigate contact to Thank you page at afterFormSubmit event by using Form API:

    https://docs.microsoft.com/en-us/dynamics365/marketing/developer/marketing-form-client-side-extensibility#form-events

    You can put following sample code to page of your site and check whether it works.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 117 Super User 2025 Season 2

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 110

#3
#ManoVerse Profile Picture

#ManoVerse 56

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans