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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unsubscribe Text in Ne...
Customer experience | Sales, Customer Insights,...
Suggested answer

Unsubscribe Text in Newsletter

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Posted on by Jolas365 235

Hello Marketing Experts,

This is our final requirement in Marketing:

In the Newsletter,  a Text with unsubscribe Newsletter as hyperlink.

Once the User clicks this Unsubscribe, he lands to a kind of Thank you Page ( marketing form which will be published on CMS site)  where it’s stated that he is successfully unsubscribed.

In the background with clicking the link he is removed from the subscription list for the Newsletter.

Any idea how to achieve this? 

Regards,

Jolas365

 

I have the same question (0)
  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,210 on at
    RE: Unsubscribe Text in Newsletter

    Hi Jolas365,

    Subscription center link is required to all of marketing emails(But not DOI confirmation emails.), including newsletters: contacts open the hyperlink of email to manage their subscription.

    Contact will be removed from the corresponding subscription lists automatically in the background after submitting form with specific checkboxes unchecked.

    pastedimage1611815419620v1.png

    There are several options to show Thank you page after contact submitted form.

    When form level DOI is enabled:

    1. There is Thank you Web Page field which only works when form DOI is enabled.

    j1.JPG

    Form DOI is not enabled:

    2. In marketing form record, go to form hosting > related marketing form page record.

    Set URL of Thank you page to the Redirect URL field.

    j2.JPG

    3. Navigate contact to Thank you page at afterFormSubmit event by using Form API:

    https://docs.microsoft.com/en-us/dynamics365/marketing/developer/marketing-form-client-side-extensibility#form-events

    You can put following sample code to page of your site and check whether it works.

    
                      
    
                    
    
                        
                        
    
                            





 





 










 





 






    
    
    
    
    
        
    
    
    


                        
    
                         
                      
                          
                       
                        
                        
     
                          
                        
    
                        
                        
                        
                            
                        
                        
                  
    
                
    
              
    
            
    
          
    
        
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