Hi all,
I want to create a new marketing form field that is customer id. But customer id is only in account. I find it under lead mapping but not contact mapping.Is it possible to create this field anyway? (Seen that there are some fields from account anyway). Is there a work around?
Thank you!
Hi Filippa,
The customer ID in Lead entity you mentioned is a field with “Customer” data type.
So if you’d like to create a such form field mapping with Contact entity, you’d create a custom field, whose data type is Customer, in Contact entity first.
After saving the field, it can be found in the mapping list when you create a lookup form field.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
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