Onboarding: Why aren't guides shared?

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Posted on by Malinm85 User Group Leader

Hi,

I have created several guides where some are sent and some aren't sent for testing purposes, these are created some weeks ago, my customer can see alle the guides I made. Se created several guide last week and I can't see them. Has there been an update that has changed this? I see that several things has changed 10. and 12 of september, but I can't see that the sharing of guides should be affected, just templates.

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Malinm85 User Group Leader on at

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It seems that one of the updates that where done in september changed this. Earlier all the guides that were created were shared with all the users, now that has changed. You have to share each guide AND each of the templates if you want someone else to have access.

Hope the onboarding teams will make this a lot easier!