I can't create a new Company

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Posted on by CU08052056-0

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Hi all,
I have been assigned the SUPER permission set in my user account. However,
when I try to create a new company in the Sandbox2 environment, the system
returns an error stating that SUPER permission is required.
How can I fix that?

Look forward to your suggestions.
Nobuhara

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Dynamics 365 Business Central

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Pallavi Phade 5,724 Super User 2026 Season 1 on at

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Namaste @CU08052056-0

As per above image in permission set . you have mentioned Super user but added company name Please remove company name from super user permission

Warm Regards

Pallavi Phade

www.linkedin.com/in/pallaviphade131116

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Teagen Boll 3,129 Super User 2026 Season 1 on at

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As Pallavi has mentioned you need permissions to not be related to a specific company. The company code should be blank. If you fill in that company code the permisisons applied are only related to the company you've selected.

Let us know if that fixes your problem so her answer can be marked as verified.

Best,

Teagen Boll

Work: Catapult ERP

Social: LinkedIn

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Grigorios Mavrogeorgis 2,407 Super User 2026 Season 1 on at

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Hi,

This is actually two different things that people mix up. SUPER inside BC gives you full access within the company, but creating new company especially in sandbox is controlled at tenant level, not inside BC itself.

You need one of the Entra roles like Dynamics 365 Business Central Administrator or Dynamics 365 Administrator assigned to your user. Global Admin also works but is usually too much to give someone just for this purpose.

So even if SUPER is correctly assigned in BC, if the Entra role is missing the system will still block you with that message. ask your tenant admin to check role assignments in Microsoft Entra, that should fix it.

✅ Tick the checkbox below to mark the answer as verified, if it helped resolve your question.

Regards

Gregory Mavrogeorgis

Work: GMSOFT Limited
Blog: Inside Business Central
LinkedIn: www.linkedin.com/in/gregorymavrogeorgis

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Pallavi Phade 5,724 Super User 2026 Season 1 on at

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Namaste @CU08052056-0

Did you check ? issue must be resolved .

Warm Regards

Pallavi Phade

www.linkedin.com/in/pallaviphade131116

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OussamaSabbouh 17,503 Super User 2026 Season 1 on at

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Hello Nobuhara,

You have SUPER, but in your screenshot it is assigned only for Company = My Company. Creating a new company is not company-specific, so BC expects SUPER with the Company field blank. Go to Users > your user > User Permission Sets, add/change the SUPER line and leave Company empty, then sign out/in and try Create New Company again. Keep at least one real admin user with global SUPER, otherwise you can easily lock yourself out of admin tasks.

Regards,
Oussama Sabbouh

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Gerardo Rentería Ga... 27,054 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

**Update Users from Microsoft 365**
Create or edit a permission set
SUPER permission
delegated administrator

Best Regards
Gerardo

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AndrewThomas81 2,215 on at

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You need to be a super user not restricted to a company

Kind Regards

Andrew Thomas FCCA MCP
YouTube - Use Business Central
LinkedIn

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Aman Kakkar 3,532 Super User 2026 Season 1 on at

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Hi,

I agree with all of the responses mentioned above - You need to have SUPER user permissions without any company. The company code should be blank.

Hope this helps.

Aman K

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Jainam M. Kothari 17,006 Super User 2026 Season 1 on at

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Hello,

I totally agree with all experts that You need to have SUPER user permissions without any company. The company code should be blank.

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YUN ZHU 101,995 Super User 2026 Season 1 on at

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Just remove the Company name.

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