The customer paid a partial amount on our invoice and the remaining amount needs to be re-invoiced. For example, the original invoice is for $30k the customer paid $25K and asked that we re-invoice the remainder ($5k).
Is there a way to accomplish this?
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Kea,
If they want a new invoice for the remaining balance as opposed to a statement showing a balance remaining on the original invoice then I would suggest you create a new invoice on the invoice and memo screen for the remaining amount, create a credit memo for the remaining amount and apply that credit memo to the original invoice. If the new invoice and credit memo go through the same revenue account(s) then they will wash on the GL side.
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