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Activity Lookups -CRM 2016 online

Posted on by Microsoft Employee

Hi,

I am wondering, is there away to add custom entities to Activity lookup views?

Thanks,

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Activity Lookups -CRM 2016 online

    Hi,

    just go to customization in setting menu

    select your entity and in General Tab> under "Communication & Collaboration"

    check the  "Activities †" check box

    now you see your custom entity in ragarding look for fields

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Activity Lookups -CRM 2016 online

    Hi

    You cannot create it directly to the Activity entity, You would need to create it to the specific entities that are of an Activity type - Like Phonecall Email, Task, Fax, Letter etc

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Activity Lookups -CRM 2016 online

    Hi Mark,

    Can you explain bit more on these relationships? are we able to crate a relationship  between activity and custom entity? I couldn't find the Activity entity in the Primary Entity field(this happens when try to create relationship from custom entity).

    And from Activity entity there is no way to create any relationship?

    Thanks,

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Activity Lookups -CRM 2016 online

    Yes Please!!

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Activity Lookups -CRM 2016 online

    Hi

    Are you looking for Emails, Calls Etc as the activities? when you create the relationships

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Activity Lookups -CRM 2016 online

    Hi,

    I try to create a relationship from the custom entity in which Activity entity is not available in the related entity lookup field?

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Activity Lookups -CRM 2016 online

    Hi

    You will need to create a relationship between the custom entity and the activities for it to show in that list

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Activity Lookups -CRM 2016 online

    Hi,

    The New entities are not activity entities. I am trying to see the custom entities in the activity look up(ex: when open email activity i want select the contacts from the custom entity ie look for field).

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Activity Lookups -CRM 2016 online

    Hi

    Are the new entities activity entities as such? msdn.microsoft.com/.../gg309626.aspx

    or are you just looking to have a lookup on the form? if so then you can just add it as a new field

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