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How to create case from Twitter or Facebook with Microsoft Flow

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Posted on by Vivi Wahyuni

Dear All,

Since Microsoft discontinued Social Engagement features for all Dynamics 365, is it possible to create case from Twitter or Facebook with Microsoft Flow?

I have tried to create Leads records and it was successful but when it comes to create cases record, I was getting error.

anyone perhaps could please help me to solve this? because my client want to create case from Twitter and Facebook

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LuHao 40,892 on at

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Hi partner,

Since this problem is related to Microsoft Flow, I'd like to recommend you also post this theme in the Microsoft Flow Community, and Flow experts will also help you.

powerusers.microsoft.com/.../FlowCommunity
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Srikanta Mahapatro 190 on at

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Hi,

Use the flowing Facebook and Twitter connector to create the case record, whenever a message posted

Twitter Connector:

Facebook Connector:

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