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D365FO on Power Platform Admin Center - where is this data?

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Posted on by 436

I'm trying to diagnose an issue where large data exports to our BYOD server instance on Azure are failing - with what appears to be an error sourced from SSIS at the Dynamics side. Given our production instance of D365FO is less than 20GB in size, any ideas what this data (oveage) relates to on the Power Platform Admin Centre that's atributed to D365FO and how the clear it down?

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(I did post this earlier, which went for moderation - all approved but it hasn't appeared here several hours later)

  • nunomaia Profile Picture
    nunomaia 9 Super User 2024 Season 1 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    I got confirmation that this reports also displays sandbox databases, so you need to sum PRD + sandboxes

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,969 Super User 2025 Season 1 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    Thanks for the additional information and raising this with Premier Support as well. I think Microsoft can better comment for the exact answer. Would you mind updating this thread when there is more clarity from Microsoft Support?

  • Ian Waring Profile Picture
    Ian Waring 436 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    Hi Andre

    Premier Support are engaged. However, we're at first line where they think it's something to do with Dataverse. But we have almost nothing there either (Purchase Authorisation logic in one Power Automate script only). Still trying to get to folks interpreting the telemetry to see what the root cause of our BYOD transfer failures are.

    We're in parallel trying to change our data source over to Data Lake - which is totally reliable for us.

  • Ian Waring Profile Picture
    Ian Waring 436 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    Almost zero - a few Invoice PDFs but nothing else :-)

  • nunomaia Profile Picture
    nunomaia 9 Super User 2024 Season 1 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    D365 is licensed in SQL Storage a Blob Storage ( attachments, picture, ER, etc) .

    Do you have many attachments , images in D365 ? These objects are stored outside SQL  

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,969 Super User 2025 Season 1 on at
    RE: D365FO on Power Platform Admin Center - where is this data?

    Hi Ian,

    I would suggest contacting Microsoft Support. They might be able to assist you with this specific question. As mentioned in the screenshot, the capacity for F&O is in preview. Maybe the size includes the BLOB storage account next to the SQL DB size.

    Did you click on 'Learn more' to get more insights?

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