After creating a request, the cursor starts in a random field. Is it possible to indicate in which field the cursor should start so that it is easier and faster to fill in an case record?
See below; When I create a case, the cursor start at Aanvraagtitel (1) but I want to start in the Contactpersoon field (2) (custom made field)
Hello,
I believe that you need a JavaScript code to implement your scenario. I just replay the same scenario in my environment. Basically, you need to call setFocus() method when you create a case.
Code:
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function setFocusOnCreateCase(executionContext, fieldName) {
var formContext = executionContext.getFormContext();
if (formContext.ui.getFormType() == 1) {
if (formContext.getControl(fieldName) != null)
formContext.getControl(fieldName).setFocus();
}
}
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