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Dynamics 365 for phones keeps loading - Android

Posted on by Microsoft Employee

Hello,

We have problem with mobile app Dynamics 365 for phones, after typing URL of CRM its redirected to IFD screen, and after we type credentials, it starts loading and it won't connect to CRM. We need to kill the application and then start it again. Then it works fine. Otherwise it just keeps loading.

Have checked for internet connectivity, but that's not the issue.

Version of our CRM is:

Microsoft Dynamics 365Version 1710 (9.0.2.1470) online.

Kindly please suggest a solution.

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  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: Dynamics 365 for phones keeps loading - Android

    Standard performance had this on multiple phones multiple tenants and Instances even virtually empty Instances. Opens with seconds once killed and reopened.

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