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Dynamics 365 Community / Forums / Business Central forum / New Intercompany COA E...
Business Central forum

New Intercompany COA Error

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Posted on by Community Member

Hi, 

I was looking to setup the new intercompany functionality, am using UK version. 

However, when I used the "import from chart of accounts" function, the intercompany chart of accounts table immediately went into error and has been inaccessible since, showing the below error.

The restart button takes me back to the home screen and anyway of accessing the I/C COA (either via setup or view option) leads to same error. 

Thanks in advance for assistance.

Sorry, that didn't work

Page Edit - Intercompany Chart of Accounts has to close

Restart

Categories:
Financial Management
  • Suggested answer
    Tammy Torgerson Profile Picture
    Tammy Torgerson Microsoft Employee on at

    Hi C,

    Thank you for posting information about your situation. I signed into my UK tenant, opened the Intercompany Chart of Accounts and clicked on the button to "Copy from Chart of Accounts". That completed without errors. I have not been able to reproduce this issue. If you are still stuck and locked out of the Intercompany Chart of Account page, then it would be good if you opened a support incident in order have some direct assistance with the troubleshooting of this issue.

  • Community Member Profile Picture
    Community Member on at

    Hi Tammy,

    Thanks for checking. Is there a way for me to raise a support incident directly with MS or do I need to go through our MS partner?

    Thanks,

    Chris

  • Tammy Torgerson Profile Picture
    Tammy Torgerson Microsoft Employee on at

    Chris,

    It would be best to go through your MS partner.

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