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Does somebody know whether the default legacy 'Dynamics 365 - Custom' app will still be available for users with a Team Members license after the April 2020 release, until at least the 1st of october of 2020?
Thx in advance
You can't use a Team Member Licence with Field Service just as you can't for Customer Service agents except to read only any of the entity records and yes you can customise the Sales Team Member App to add custom entities for full CRUD rights and any other OOB entities for Read Only.
Regards
Paul
Hi Lu,
Do you know which is the application corresponding to the Field Services module? I can't find any information about these Team Member restrictions for Field Services.
And another question, will it be possible to modify these applications and add any personalized or non-personalized entities?
Thanks!
Hi partner,
For Team Member licenses purchased during or after October 2018, license-based access will restrict users to a set of designated app modules. These users will no longer be able to access Customer Service Hub, Sales Hub, or custom app modules. The designated app modules are as follows:
During the early access phase, users with Team Member licenses will be able to use the designated app modules mentioned above alongside all existing apps. Once license enforcement is turned on (starting April 1, 2020), unentitled apps such as Customer Service Hub, Sales Hub, and custom apps will not be accessible.
Please refer to https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-sales/license-enforcement-users-new-team-member-licenses
Your Dynamics 365 - Custom app will be automatically converted to the Unified Interface and anyone with a Team Member security role will not be able to access any app except the Team Member App. Environments are getting converted now and up until October, you can check when yours is scheduled by pasting the below link into a browser that you are signed into your Dynamics environment on.
Regards
Paul
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