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Microsoft Dynamics NAV (Archived)

Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

Posted on by Microsoft Employee

Can anybody explain why NAV create 2 To-dos in the To-do table when a User creates 1 To-do? The 2 To-dos have different System To-do Type values i.e. Organizer and Contact Attendee.

One of my Customers have had some problems as some Users has assigned Notes to both To-dos which causes some confusion.

I'm not able to give the customer a proper explanation. Can anybody help me?

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Hello,

    I have worked this out.

    The system creates two to-dos, one for the organiser and one for the contact attendee.

    When you are on the to-do list, choose the advanced filter and add "System to do type" with the choice "contact attendee",

    You can then save the view.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Hi Gideon.

    I'm running CU7. NAV creates 2 To-dos in the To-do table when the I Update an Upportunity

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Hi Per Lange,

    What CU # are you running for NAV 2016. Explain the steps you follow for the duplicate To-do to be created please.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Maneesha, Per Lange,

    I was incorrect, I have the issue on both companies.

    However, there is no differentiation, not that i can see.

    The to-do list simply shows two identical entries with the same to-do number

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Per Lange ,

    If simply says

    To-dos & To-do is not equal , ask users to use correct program

    if there dont need the other function you can block it via permissions

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why does NAV create 2 To-dos in the To-do table - when a user creates 1 To-do?

    Hello,

    I have the same issue on my test company but not on my real one.  I cannot work it out.  Did you manage to solve it?

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