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Dynamics 365 general forum

Sending an email

Posted on by Microsoft Employee

Good day

How Do I send an email as another user using Microsoft Dynamics 365?

Regards,

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Sending an email

    Hi,

    You need to have the correct security permissions to send email on behalf of another user.  Check the below blog-

    rajeevpentyala.com/.../send-email-as-another-user

    Hope this helps.

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Sending an email

    Hi Collett,

    To send e-mail on behalf of other user below 2 conditions has to be met:

    1.Provide ‘Send Email as Another User’ privilege to sender‘s ‘Salesperson’ Security Role

    2.Actual User should enable ‘Select whether users can send email for you‘ option in his Personal Settings.

    You could refer to the following article to send the mail on behalf of another user.

    rajeevpentyala.com/.../send-email-as-another-user

    community.dynamics.com/.../162024

    Hope it would help.

    Regards

    Johnnyg

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