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Hello,
There was a question in 2021 about this and the answer seems to be no, this cannot be tracked in d365 marketing. May I ask, has this been updated at all, are PDF opens/forwards now trackable in any way?
Thank you
You could use a Redirect URL under Outbound Marketing which has simple click tracking under the Insights tab.
Hi,
I'm afraid it is not available for now.
But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
Unfortunately, no.
On learn.microsoft.com/.../enable-use-comprehensive-auditing you have a list of the stuff being tracked. YOu have Retrieve and RetrieveMultiple, but there's no specific action for Opening/Downloading PDFs
Regards
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