web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Business Central forum / Can't switch to Pr...
Business Central forum

Can't switch to Premium - have licenses

(0) ShareShare
ReportReport
Posted on by kjjson

A client tested Dynamics 365 Business Central, and just bought licenses for Premium. If I go into the company, and change the user experience to "Premium", I get a message that "To use the Premium experience, you must first buy the Premium plan." They have the premium plan purchased, but what am I missing? Please help.

Categories:
Other
  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,172 Most Valuable Professional on at

    Try to check the license status in the CSP portal and check if users have the correct license assigned.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans