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Microsoft Dynamics CRM (Archived)

Save & Close doesn't close the tab

Posted on by 4,926

Hi,

I've embedded a SSRS report within an iframe on my contact form. Within this SSRS report I have images, which open a new custom activity based on Action --> Go to URL.

This opens a new tab in the browser (IE) and opens the custom activity via URL, like described here:

https://msdn.microsoft.com/en-us/library/gg328483.aspx

If you then click on "save & close" within this custom activity unfortunately the tab doesn't close, but remains open and the contact behind this activity is being loaded.

Any idea why this is happening and how I can prevent that?

thx in advance

Thomas

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  • tpeschat Profile Picture
    tpeschat 4,926 on at
    RE: Save & Close doesn't close the tab

    Hi,

    thx for pointing to that thread, but I already read it before posting this one.

    My scenario is different. In the linked thread the new windows is opened via JS using window.open, where you could also Register the timer and react to the close Event.

    But in my case, I only have a link on an SSRS report, where I have no idea, where to register the timer a.s.o to check weither the windows has been closed.

    br Thomas

  • Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Save & Close doesn't close the tab

    Hi Thomas Peschat,

    Please refer the following thread.

    community.dynamics.com/.../167520

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