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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Workflows not Running
Microsoft Dynamics CRM (Archived)

Workflows not Running

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Posted on by kashiffayyaz 15

Hello All

Workflow for CRM are not working,  i have restarted Asynchronous service 

  • MSCRMAsyncService (Microsoft Dynamice CRM Asynchronous processing service

still worflows not working

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflows not Running

    Hi All.

    i has a same issue. my CRM was executed db instance move to new db

    and encount same error message .. a lot of..

    so i was rollback and tried find solution but can't found.

    Could you have a help for this issue.

  • gman0104 Profile Picture
    gman0104 815 on at
    RE: Workflows not Running

    Did you find a fix for this problem?

  • kashiffayyaz Profile Picture
    kashiffayyaz 15 on at
    RE: Workflows not Running

    2017_2D00_05_2D00_17_5F00_10_2D00_57_2D00_22.png

    Host CRMDEV-SRV02: An unexpected error ocurred while executing an asyncoperation of type 57 for organization 64d80202-c869-e611-80b9-00155d06680c. Exception: System.NullReferenceException: Object reference not set to an instance of an object.
    at Microsoft.Crm.Caching.OrganizationBaseLanguageCacheLoader.GetBaseLanguage(Guid key, SqlExecutionContext context)
    at Microsoft.Crm.Caching.OrganizationBaseLanguageCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
    at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
    at Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context)
    at Microsoft.Crm.Metadata.LabelCacheLabelCollection.HasLabels(IOrganizationContext context)
    at Microsoft.Crm.Metadata.PreloadedOptionSetMetadataDataProvider.CreateEntityNameReferenceOptions(SortedList`2& optionsSorted, IOrganizationContext organizationContext)
    at Microsoft.Crm.Metadata.PreloadedOptionSetMetadataDataProvider.LoadEntityNameReferenceOptionsIfNecessary(IOrganizationContext context, LoadMasks masks)
    at Microsoft.Crm.Metadata.PreloadedOptionSetMetadataDataProvider.InitializeOptions(IPreloadedMetadataInitializationContext context, LoadMasks masks, IOrganizationContext organizationContext)
    at Microsoft.Crm.Metadata.PreloadedMetadataCacheDataProvider.InitializeOptionSets(IPreloadedMetadataInitializationContext context, LoadMasks masks, IOrganizationContext organizationContext)
    at Microsoft.Crm.Metadata.PreloadedMetadataCacheDataProvider.Initialize(IOrganizationContext organizationContext, MetadataContainer container, LoadMasks masks)
    at Microsoft.Crm.Metadata.MultiOrgSharableMetadataCacheLoader.CreateMetadataCacheDataProvider(MetadataContainer container, LoadMasks masks, CounterList counter)
    at Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.BuildMetadataCacheFromMetadataContainer(MetadataContainer container, LoadMasks masks, CounterList counter)
    at Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadCacheFromDatabaseInternal(LoadMasks masks, CrmDbConnection connection, CrmTransaction transaction, CounterList counter)
    at Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadCacheFromDatabase(LoadMasks masks, CounterList counter)
    at Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadMetadataCache(LoadMethod method, CacheType type, IOrganizationContext context)
    at Microsoft.Crm.Metadata.MetadataCache.LoadCache(IOrganizationContext context, Boolean fileOnlyIfExists)
    at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
    at Microsoft.Crm.Asynchronous.RollupsAsyncContext..ctor(AsyncEvent incrementalAsyncEvent)
    at Microsoft.Crm.Asynchronous.IncrementalRollupOperation.InternalExecute(AsyncEvent asyncEvent)
    at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
    at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
    at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
    at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)
    at Microsoft.Crm.Asynchronous.Operations.AsyncEventOperation.<.ctor>b__2(IServiceOperation operation)

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Workflows not Running

    On the CRM server running async processing service, you can open windows event viewer and check for the errors in the "application" event log:

    - Open a command prompt. To open a command prompt, click Start , click All Programs ,

      click Accessories and then click Command Prompt .

    - Type eventvwr

    technet.microsoft.com/.../cc766401(v=ws.11).aspx

  • kashiffayyaz Profile Picture
    kashiffayyaz 15 on at
    RE: Workflows not Running

    System jobs showed nothing as workflows not running, and not sure about window event log bcz i have no idea.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflows not Running

    I would suggest to do a server restart.

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Workflows not Running

    Hi,

      do you see any errors in the system jobs view in CRM and/or in the windows event log?

  • kashiffayyaz Profile Picture
    kashiffayyaz 15 on at
    RE: Workflows not Running

    no luck, i have restarted IIS website

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflows not Running

    Please do an IISRESET.

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