Dear Team,
We are encountering an issue with quality order generation in D365 Finance and Operations. Our requirement is to create a single quality order for multiple quantities, even when the items are received with both batch and serial tracking. However, the system is currently generating quality orders batch-wise, which is not as per our expectations.
Hi Team,
I’d like to clarify our client’s business process and the configurations I have implemented.
The client has 4,000+ locations, making it necessary to use Warehouse Management and Quality Management. They do not want to maintain an INDOCK area in the system. Instead, their incoming location is "GoodIN," which is situated within the warehouse. Since there is no separate area for quality inspections, quality checks will be performed at the GoodIN location. Based on the quality results, the system should automatically trigger a work order to move the entire quantity to the respective areas:
This scenario seems standard across organizations, yet Quality Management in D365 F&O has significant gaps. Full blocking is not supported, and quality orders cannot be generated without batch/serial tracking. These limitations make the Quality Management module less effective in meeting practical business needs.
Would appreciate your thoughts on possible workarounds.
Hi,
I assume that your item is batch- and serial-number-controlled, and each quantity you receive must have a unique batch and serial number. Additionally, you have a 100% sampling scope.
In this scenario, the system is likely to create 10 quality item sampling work and generate 10 quality orders based on the batch and serial numbers.
I don’t believe it is possible to create a single quality order for 10 different batch and serial number combination. Each time, you would need to specify the batch and serial number to validate the quality order.
This is my understanding—let’s wait for other SMEs to confirm and validate it.
I am unable to proceed without enabling the "Per Updated Quantity" parameter, as it is required to ensure quality checks for each item received during partial receipt within the purchase order.
I also tested the process without this parameter, but in that case, the system does not fetch the pick location in the quality transfer order-work order.
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