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How to get the latest service update

Posted on by 1,760

My clients live environment is: 9.1.0.6628

We're having the issue where users with the delegate security role can't track activities via Outlook. Error message: You can't track an appointment that was created by another user.

Service update 72 seems to not have this error as described by this article https://support.microsoft.com/en-us/help/4512908/service-update-72-for-microsoft-dynamics-365-9-1-0

how do I get this service update?

Any help would be greatly appreciated.

  • T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: How to get the latest service update

    Thanks Priyesh for the quick response. I'll try to raise a ticket

  • Verified answer
    Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: How to get the latest service update

    Hi,

    If you are on D365 Online, it looks like they published that article a few days ago. So, it's likely that they must have started rolling it out.

    If not, you can open a ticket with Microsoft and they'll tell you when you would be getting it. Updates happen automatically by Microsoft. I think you can open a ticket and ask them about it.

    Hope this helps.

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