Random sign in message

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Posted on by AB-07101025-0

Hi.. off late many users get a message - /Please sign in again/... me too. We use a company provided laptop and it recognizes our login credentials. We also have single sign on so once we login with our new password, the Dynamics CRM site would log us in without need of signing in again. However, off late after the browser fully loads Dynamics CRM and we are working, it will randomly show us the sign in message. Once we click on sign in, it just does it's own stuff and closes the pop up window and we continue to work. Why do we get that message frequently and how can we stop it?

Thank you

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Community member 4 on at

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Random sign in message

I typically only see this when using Incognito mode in Chrome since I believe Incognito mode blocks the KMSI cookie. However, I also encounter this when running test automation with Cypress.io and it makes testing very difficult since the prompt pops up while automated tests are running.