We would like a custom dialog box to replace the OOB Dialog. Is there a WYSIWIG editor to create the dialog ? We only require 2 text fields on the dialog to capture comments.
Hi,
Sorry but there is no WYSIWYG editor to create popups. You can use HTML/ CSS page and add them as a web resource in CRM. Once added, you can add you own custom button and open you web resource. With this said, it is not straight forward and personally I don't think it is worth an effort.
The simple solution would be to remove button completely and have a flag field instead on the form say "Resolve Case?" probabaly on the closure stage which display the field you need and then once save, you create a workflow to resolve the case.
Hope this helps.
You can hide the OOB button & add your own custom button to have custom experience.
This is already discussed here: community.dynamics.com/.../240364
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