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Microsoft Dynamics CRM (Archived)

Portal Timeline is not displaying newly created portal comments

Posted on by 80

Hi All,

I've added Timeline in entity form metadata. This timeline is not showing latest activities from CRM. It is showing only the day later records. Can anyone please help in this..

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Timeline is not displaying newly created portal comments

    [quote user="Durgaprasad"]

    Hi All,

    I've added Timeline in entity form metadata. This timeline is not showing latest activities from CRM. It is showing only the day later records. Can anyone please help in this..

    [/quote]

    Hi all,

    I also had this issue. Reported this with MS and was solved in one of the recent updates

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Timeline is not displaying newly created portal comments

    Hi Durga, please let us know if you got any update on the request from MS support team.

  • RE: Portal Timeline is not displaying newly created portal comments

    Hi All,

    This is a bug and has been reported to MS. This would get fixed in their next release.

  • Durgaprasad Profile Picture
    Durgaprasad 80 on at
    RE: Portal Timeline is not displaying newly created portal comments

    Nope. Timeline feature is really bad. It has lot of issues. I figured one more issue recently, i.e., if the case record owner is Team then we are not able to add portal comments, it is giving An error has occurred. I checked the Team roles as well, Team is having System Admin role. This is really weird and big issue .

  • RE: Portal Timeline is not displaying newly created portal comments

    Hi Durga,

    Do you have any update on this ?

  • Durgaprasad Profile Picture
    Durgaprasad 80 on at
    RE: Portal Timeline is not displaying newly created portal comments

    No issue is not resolved. Any one has solution please reply to this thread.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Timeline is not displaying newly created portal comments

    Did you get the solution on this?

    Since I also faced the same issue. I am not able to see the activities created from portal as well.

    Regards,

    Vivek

  • Mihir@CRM Profile Picture
    Mihir@CRM 4,036 on at
    RE: Portal Timeline is not displaying newly created portal comments

    You may want to open a support ticket with Microsoft.

    There is an known bug with the date showing a day later in Portal

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