The document was posted with the correct amount. When the user when to pay the invoice the unapplied amount was higher. There are no transactions that have been applied. When you drill into the applied documents. No transactions show but the unapplied amount show the higher amount. They are using GP 12.00.1538 (SP2)
I have run reconcile and this is not corrected the issue.
*This post is locked for comments
Hi - Yes Multi-currency installed. only for intercompany. - But the only currency is US dollars are used. I checked the transaction and the transaction was entered with US dollars.
is this a multi currency installation? is it possible that the invoice is in one currency and the payment in another?
Share
Report
All responses (
Answers (
4,150