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I have dynamic nav 2009 r2 in customer card i have customer no 3099 changed to 3064 automatically without any changed
i dont have data port
Are there are any function or option changed this from number to another number
more explain
Customer No 3099(before 1 day)
(mention sample)
JE-PSI-000115 22/04/2014 22000
JE-PSI-000120 25/05/2014 2000
JE-PSI-000121 30/06/2014 4000
balance in card 2,000,000
Customer No 3064(After 1 day)
JE-PSI-000115 22/04/2014 22000
JE-PSI-000120 25/05/2014 2000
JE-PSI-000121 30/06/2014 4000
balance in card 2,000,000
What is the proplem and why it changed automatically
may be there are reason but i dont know what is reason
i ask here to know what possibility that make error to avoid this proplem after this
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Hi Ahmed, this change is not automatic.
Someone changed this manually(Renamed the customer).
After renaming the customer code, the customer code automatically changes in all the customer ledger entries, detailed customer ledger entries , GL entries, value entry and all the related tables where the customer code was flow and having a table relation with Customer."No" field but does not in the tables where only flow as a normal field(without table relation-may be in any customization).
You can rename the customer again to solve this.
Hi Ahmed, you don't need a development license for change customer no.
I think that someone changed the number manually.
And cannot changed maually because it have more transactions in customer ledger entry
and i dont have developer license to change
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