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Load balancing or high availability in online Crm

Posted on by 75

Hi, 

Is their any load balancing or high availability concept in dynamics online crm or can we only have one production online crm.

Our client wants to have load balanced online url for production and one DR url. Is this possible. If so how can the production urls be maintained. 

Thanks in advance! 

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Load balancing or high availability in online Crm

    Hey Vijitha.

    Dynamics CRM works as SaaS.  This means that services are automatically load balanced within Microsoft Services.  If you/your customer is planning on a specific High Volume of requests, you should be aware of the API limitations documented on Service protection API limits (Microsoft Dataverse) - Power Apps | Microsoft Docs

    If the concern is availability, you should read the documentation on Business continuity, disaster recovery for Dynamics 365 SaaS apps - Power Platform | Microsoft Docs that states Dynamics services are provided from 2 datacenters one acting as primary and the other having a replica.

    Regards

  • Vijitha V Profile Picture
    Vijitha V 75 on at
    RE: Load balancing or high availability in online Crm

    Any suggestions?

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