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Microsoft Dynamics GP (Archived)

RM - Cash Receipt applying wrong

Posted on by 85

Hi all.

I'm having a very strange behavior in GP (FYI: GP10.0.1757 - Latest Hotfix).

I have an invoice of $100 and apply a cash receipt of $40.  The remaining amount should be $60 and the applied should be $40.  But somehow it is showing the remaining amount as 0$.

FYI: The Invoice doesn't have any credit memo applied, there's no discount arranged.  The invoice is normal.

Thanks in advance.

Fabio.

*This post is locked for comments

  • DinB Profile Picture
    DinB 3,812 on at
    Re: RM - Cash Receipt applying wrong

    You could try Reconcile Utility to correct the remaining amount.
    Microsoft Dynamics GP >> Tools >> Utilities >> Sales >> Reconcile
    Choose "Outstanding Document Amounts"
    Choose "Print Report" only to preview the changes that will be made by Reconcile.

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