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Microsoft Dynamics RMS (Archived)

Can't Open POS on Networked Computer in Practice Mode

Posted on by 245

I put the POS in practice mode to review the features, and restarted the program like it instructed. Now it opens up the loading window and gives me the error message:

To complete this operation, you must be logged into this computer using an account that is an Administrator on both this computer and the database computer. However, you cannot use the account that is named "Administrator". For more information, see...[something in the POS.]

If you are unsure how to proceed, switch to the database computer, log on as an Administrator, and then perform this operation there.

I am not given the option to log in using other credentials. Or do anything else really. How can I get the computer to open the POS software again?

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  • lovelyamante Profile Picture
    lovelyamante 15 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Can any of you that have the Microsoft Dynamics POS and your system running contact me lovelyamante@gmail.com

    Thanks ahead of time,

    Steven

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    open the following directory

    C:\programdata\Microsoft\Microsoft Dynamics POS

    then open  rms.config

    find the section for practice mode and change back to default below:

    <practice>

       <initialized>False</initialized>

       <register>

         <id>1</id>

         <language>

         </language>

       </register>

     </practice>

  • Keith.N Profile Picture
    Keith.N on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    First, ensure you have created identical Windows user accounts with identical passwords on both systems. These accounts also need to have administrator privileges.

    Then, complete the POS 2009 PCI Compliancy Guide on all systems. This guide goes over SQL Server and Firewall settings that need to be enabled for connections to the server.

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Forgot that POS2k9 has a practice mode.  Sorry we don't sell/support/recommend POS2k9

  • jdanilson Profile Picture
    jdanilson 245 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Hi, I am using POS 2009.  Thank you very much.

  • ToddB Profile Picture
    ToddB on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Hello,

    Can you please verify if you are using POS 2009 or RMS?

    Thank you in advance.

    Todd

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Open Windows/File Explorer | go to C:\Program Files\Microsoft Retail Management\Store Operations\ right click on the 3 files ending in .manifest and rename them as .manifest.old.

    If a 64b OS its C:\Program Files (x86)\Microsoft Retail Management\Store Operations\

  • jdanilson Profile Picture
    jdanilson 245 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    Any ideas?

  • Saad Profile Picture
    Saad 70 on at
    RE: Can't Open POS on Networked Computer in Practice Mode

    i have the same problem

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