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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / missing prvReadAccount...
Microsoft Dynamics CRM (Archived)

missing prvReadAccount privilege error

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Posted on by JacquesNL 800

Hello all,

At a customer of mine i've got a weird error when she creates a new record. A user with these privileges:


The following error message is shown when she save's the record:

<Message>Principal user (Id=a55055fd-98d6-4c9e-a2aa-aff68258fa45, type=8) is missing prvReadAccount privilege (Id=886b280c-6396-4d56-a0a3-2c1b0a50ceb0)

The User's CAL is read-write as it should be (it is in dutch):

Good to know is that saturday 4th of februari their CRM Online environment has been updated to the Dynamics 365 environment.

Does anybody has a clue?

Thank you in advance!

Br,

Jacques

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: missing prvReadAccount privilege error

    Assign all the records of old admin to new admin and check again. Refer this:

    crmbusiness.wordpress.com/.../crm-2016-how-to-reassign-all-records-of-a-user

  • JacquesNL Profile Picture
    JacquesNL 800 on at
    RE: missing prvReadAccount privilege error

    Hi Guido,

    You are right. The ID refers to the old Administrator. This old administrator does not have a CRM license anymore. As we speak the old admin will get a CRM license again. Then i'm going to check if the error message will be gone. But even when the error message is gone, it is a strange error.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: missing prvReadAccount privilege error

    Make Account Read privilege depth to Organisation level.

  • JacquesNL Profile Picture
    JacquesNL 800 on at
    RE: missing prvReadAccount privilege error

    Hello all,

    At a customer of mine i've got a weird error when she creates a new record. A user with these privileges:

    cal.jpg

    The following error message is shown when she save's the record:

    <Message>Principal user (Id=a55055fd-98d6-4c9e-a2aa-aff68258fa45, type=8) is missing prvReadAccount privilege (Id=886b280c-6396-4d56-a0a3-2c1b0a50ceb0)

    The User's CAL is read-write as it should be (it is in dutch):

    cal.jpg

    Good to know is that saturday 4th of februari their CRM Online environment has been updated to the Dynamics 365 environment.

    Does anybody has a clue?

    Thank you in advance!

    Br,

    Jacques

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: missing prvReadAccount privilege error

    It looks like User doesn't have read access to Account. Please assign Read access to Account Entity:

    Please share your screenshots again as they are not visible

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