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Business Central forum

Synchronize accounts from Dynamics 365 for Sales to Dynamics 365 Business Central

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We have a customer who wants to use the integration between Dynamics 365 for Sales and Dynamics 365 Business Central.

 

The integration setup had been executed in Business Central. We were able to synchronize the sales persons as the contacts from Dynamics 365 for Sales into Dynamics 365 Business Central.

We were not able to synchronize the accounts into Business Central.

 

We have created in Dynamics 365 for Sales a new account with the Relation Type CUSTOMER. The account has the status ACTIVE. Also we have added a Sales Person at the account.

After we have run the Synchronize job in Dynamics 365 Business Central, this customer has not been uploaded in the page Accounts from Dynamics for Sales.

 

This appears in the version 13.5 as in version 14. We have also tested the synchronization of the account in Microsoft Dynamics NAV2018. We had no problems then.

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