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Small and medium business | Business Central, N...
Suggested Answer

Undoing a REceipt

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Posted on by 171
Does anyone else have this issue. Undoing a Purchase Receipt is not working, with the message 
There are No Lines with a Quantity to Process
 
Any ideas???
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    96,330 Super User 2025 Season 2 on at
    Or is the issue caused by customization?
    Try checking if the problem exists on other documents?
     
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    31,642 Super User 2025 Season 2 on at
    I’ve seen this error message when Undo Receipt has already been used on an item, and you try to use it a second time. Can you confirm that the item you’re trying to use Undo Receipt on hasn’t already been undone?
     
  • Suggested answer
    Réda TOBBAL Profile Picture
    2 on at
    Hi @Andrew Cooper   Can you please add more details about your issue so the Business Central community can provide a more accurate response?

    Based on the error message “There are no lines with a quantity to process”, here are a few assumptions and checks to consider:

    This message usually appears when Business Central does not find any receipted quantity that can be undone. This can happen if:

    • The Purchase Receipt has already been fully invoiced ==> In this case, you must use the Purchase Credit Memo process instead of Undo Receipt,
    • The receipt lines have already been applied or consumed, for example:
      • Items used in a Production Order
      • Items shipped via a Sales Order or Warehouse shipment
      • Items transferred or otherwise posted in inventory ...
    Things to check :
    • Open the Posted Purchase Receipt and verify that the lines still have a remaining quantity,
    • Check whether the receipt has been invoiced
    • Verify that the items have not been used in any inventory transactions (production, transfer, consumption...)
    • Confirm that you are using Undo Receipt from the correct Posted Purchase Receipt document
  • Suggested answer
    Manikandan Subramani Profile Picture
    32 on at
    The Item should be already used( Shipped or Invoice in Sales order). Please check the item ledger entry and Application worksheet were you can find the movement of the item.
     
    Thanks,
    Mani
  • Andrew Cooper Profile Picture
    171 on at
    The lines have not been invoiced
  • Assisted by AI
    Vahid Ghafarpour Profile Picture
    12,204 Super User 2025 Season 2 on at
    If the Purchase Receipt was fully received and possibly invoiced, GP may have no remaining quantity to “undo.”
    The system validates the remaining quantity in the POP10100/POP30300 tables and sees QtyToProcess = 0.

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