Dynamics Community Forum Thread Details

Dears,

Recently we are facing an issue in CRM where we are unable to open the documents from share point document location in CRM. So we went to share point and tried to validate the site but it is throwing the below error and validation is always showing as loading without any error.

we opened the crm application server and found the below error in the event viewer. Please don the needful.

4ccdfc66-92f8-e711-80d7-005056ac0707
22d2846a-8d2e-4e39-a042-c29d5759bbe8
sharepointdocument
30
ValidateUrl
Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
Microsoft.Crm.Extensibility.InternalOperationPlugin
Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values) at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) Inner Exception: System.ComponentModel.Win32Exception: The configuration registry key is invalid at System.Diagnostics.PerformanceCounterLib.RegisterFiles(String arg0, Boolean unregister) at System.Diagnostics.PerformanceCounterLib.UnregisterCategory(String categoryName) at System.Diagnostics.PerformanceCounterCategory.Delete(String categoryName) at Microsoft.Crm.CrmPerformanceCounterFactory.DeletePerformanceCounterCategory(String CategoryName) at Microsoft.Crm.CrmPerformanceCounterFactory.RegisterCounters(String component, CounterCreationDataCollection singleInstanceCounters, CounterCreationDataCollection multiInstanceCounters) at Microsoft.Crm.CrmPerformanceCounterFactory.LoadCounters(CounterContainer counterContainer, PerformanceCounterLoadSetting settings, String component) at Microsoft.Crm.CrmPerformanceCounterFactory.LoadCounters(PerformanceCounterLoadSetting settings, String component) at Microsoft.Crm.ObjectModel.SharePointPerformanceCounters.Initialize() at Microsoft.Crm.ObjectModel.SharePointPerformanceCounters.Decrement(String perfCounterName) at Microsoft.Crm.ObjectModel.SharePointManagedApiWrapper.ValidateSharePointFolder(String[] folderUrls, String[] siteUrls) at Microsoft.Crm.ObjectModel.SharePointDataProcessor.ValidateSharePointFolder(String[] folderUrls, List`1 locationId, Int32 parentType, ExecutionContext context) at Microsoft.Crm.ObjectModel.SharePointDocumentService.ValidateUrl(String sharePointUrlsXml, ExecutionContext context)

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.ComponentModel.Win32Exception: The configuration registry key is invalid
at System.Diagnostics.PerformanceCounterLib.RegisterFiles(String arg0, Boolean unregister)
at System.Diagnostics.PerformanceCounterLib.UnregisterCategory(String categoryName)
at System.Diagnostics.PerformanceCounterCategory.Delete(String categoryName)
at Microsoft.Crm.CrmPerformanceCounterFactory.DeletePerformanceCounterCategory(String CategoryName)
at Microsoft.Crm.CrmPerformanceCounterFactory.RegisterCounters(String component, CounterCreationDataCollection singleInstanceCounters, CounterCreationDataCollection multiInstanceCounters)
at Microsoft.Crm.CrmPerformanceCounterFactory.LoadCounters(CounterContainer counterContainer, PerformanceCounterLoadSetting settings, String component)
at Microsoft.Crm.CrmPerformanceCounterFactory.LoadCounters(PerformanceCounterLoadSetting settings, String component)
at Microsoft.Crm.ObjectModel.SharePointPerformanceCounters.Initialize()
at Microsoft.Crm.ObjectModel.SharePointPerformanceCounters.Decrement(String perfCounterName)
at Microsoft.Crm.ObjectModel.SharePointManagedApiWrapper.ValidateSharePointFolder(String[] folderUrls, String[] siteUrls)
at Microsoft.Crm.ObjectModel.SharePointDataProcessor.ValidateSharePointFolder(String[] folderUrls, List`1 locationId, Int32 parentType, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SharePointDocumentService.ValidateUrl(String sharePointUrlsXml, ExecutionContext context)
.

Hello Mahesh,

Thanks for reaching Dynamics community forum.

Please ensure that the service account being used for CRM to SharePoint server-based integration has Membership in the local CRM server Performance Log Users group.

Looking at the error logs, it appears that the CRM server performance counter registrations might have gone into the corrupted state.

Performance counter sets provide groups of related counters that generate data about how various hardware or applications perform as they run in a Microsoft Dynamics CRM environment. For example, the Processor counter set includes counters that collect metrics showing how one or more microprocessors are performing on a particular server.The performance counter registration may fail if the performance counter registry is corrupted.

1. Open a new Powershell Admin window.

2. Execute the following command ::

lodctr /R

docs.microsoft.com/.../lodctr

If this has never worked for you before, I would recommend following this article in order to Configure server-based authentication with Customer Engagement (on-premises) and SharePoint on-premises (Considering you have SharePoint on-premise) ::

docs.microsoft.com/.../on-prem-server-based-sharepoint-on-prem

Please mark this comment as answered if this helped with the mitigation of the issue.

Error while trying to access share point site from CRM

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