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Profile Hydration fails systematically when creating Customer Profiles

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Posted on by 5
Hi,
 We are deploying a CID implementation together with a CI Journeys one. They both share the same Dataverse.
 
Every time I try to create customer profiles I get the same error at the Customer Profile stage, that stops all other calculations.
 
We have been trying to define the unified customer in several different ways, added and removed records, we basically not know where else to go look for the error. Our process:
  • Includes in unify the entity Contact from Dataverse through the Microsoft Dataverse connector
  • Entity Contact primary key is ContactId
  • We are not using our own data lake to write output
 
Has anything like this happened to you?
Any ideas where the error might be or where to get more information about what is going on?