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Hi,
We are attempting to upgrade from Dynamics GP 2013 (12.00.1745) to Dynamics GP 2013 (12.00.2104) onto a different server. So far all of our efforts and "workarounds" have failed. This is the message we keep getting.
Any clues on what to do will be very welcomed
Thank you community
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The solutions to the problem is provided in this thread:
Miguel.Vasquez@TouricoHolidays.com,
Did you ever found out what the original problem was ? I'm running into the same error message, though not in an upgrade, but when trying to re-synchronize the GP account framework with the main dictionary..
The message captured from the pop-up right after Dynamics GP Utilities starts the sync process :
Unhandled script exception:
Index -6 of local array is out of range in script 'addFileKeysForDictionary'. Script terminated.
EXCEPTION_CLASS_SCRIPT_OUT_OF_RANGE
SCRIPT_CMD_LINDEX
After that, the GP Utilities hangs forever with the box on screen "Synchronizing Dictionary"..
What was attempted on this setup was to change the account framework for the companies, as they were initially set too short. The global setup was done with a max of 66 characters in length, 10 segments and a default of 6.
However, we tried to change this so it would look like this, but still be a max of 66.
SGMTNUMB SGMTNAME LOFSGMNT MXLENSEG
| 1 | Segment1 | 10 | 10 |
| 2 | Segment2 | 10 | 10 |
| 3 | Segment3 | 8 | 8 |
| 4 | Segment4 | 8 | 8 |
| 5 | Segment5 | 6 | 6 |
| 6 | Segment6 | 6 | 6 |
| 7 | Segment7 | 6 | 6 |
| 8 | Segment8 | 4 | 4 |
| 9 | Segment9 | 4 | 4 |
| 10 | Segment10 | 4 | 4 |
But when going into GP's Account maintenance, and trying to start entering account numbers (GL00100 was empty so far), GP just skips after the 6th character to the next segment.. So dictionary synchronization was the missing link, but it errors out..
Any hint to resolve this bug would be appreciate.
EDIT: even it errors out, the GPU sync still worked as it looks like we're now able to enter the 10 digits as expected in the 1st & 2nd segment.. Still wondering about the error message.
Just to add to Leslie's answer, you might want to check the DYNAMICS.set and DYNUTILS.set from both servers have the same Modules.
You might be introducing something new.
Also, check your machine security isn't blocking.
Mick
Hi Miguel,
What all have you tried? Did you run a DEXSQL.log and/or a SQL Profiler trace on the update? Do you have any errors on any of the records in the DU000030 table in the DYNAMICS dictionary? At what point is the error thrown, how far through the upgrade had you gotten?
Blind troubleshooting, yay. Did you submit a tech support case to Microsoft?
Kind regards,
Leslie
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