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Booking Status cannot set to read-only on FS App (Resco)

Posted on by 140

Hi All,

I need to set Booking Status to read-only in FS App. I used Onload and Onchage rule like as follows.

pastedimage1594174063432v1.png

But it is not working correctly because for some status it is working.

pastedimage1594174155617v2.png

Not work for some status

pastedimage1594174252798v3.png

Could you please someone help me to solve this issue?

Thanks 

Ajith

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Booking Status cannot set to read-only on FS App (Resco)

    Tried an OnChange rule and it's indeed not working as expected. However once I change the field value, then the rule triggers and makes the field read-only. So it could be a bug worth verifying with Resco support.

    Here's a workaround: Create a shared variable that also holds the booking status. Depending on your conditions, either show the status field and hide the variable (read-write behavior) or hide the status field and show the variable (read-only behavior).

    pastedimage1594194377778v1.png

    pastedimage1594194413705v2.png

    Have successfully tested this.

    Btw, did you see that the same question was posted here as well? https://community.dynamics.com/365/fieldservice/f/dynamics-365-for-field-service-forum/394983/booking-status-readonly-on-mobile-woodford

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