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Microsoft Dynamics CRM (Archived)

Custom leads merge (activities)

Posted on by 8,270

Hi guys,

I was building (SDK) a process to merge duplicated leads into the oldest one. The problem is that when I try to change the "regarding" field of the activities, most of them are completed and cannot be changed.

Is there any way to clone or change that field for the activities (phone calls, emails, tasks) of each lead?

 

Best regards,

Raúl

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  • Verified answer
    Royal King Profile Picture
    Royal King 27,686 on at
    RE: Custom leads merge (activities)

    First update the activity status to open then update the regarding field value once that's done set status back to completed.

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