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There is an issue with the store posting statement regarding the G/L Account

Posted on by 142
Dear All,
There is an issue with the store posting statement regarding the G/L Account /Cash/Card Differences/ with code /10108000/. The value appears to be incorrect. Kindly provide your advice on this matter.
Thank you.//
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,172 Super User on at
    There is an issue with the store posting statement regarding the G/L Account
    It is very hard to understand something here...
    You are showing two different Chart of Account views - at different times, without any explanation what was posted and from where.

    The balance calculates all amounts that are in General Ledger Entries posted for this account, not only the ones that have Description "Cash/CardDifference".

    Export to excel all the General Ledger Entries for this account, and calculate the total Balance. If it is wrong, find the wrong entries, then analyze how they were posted. And if there is something wrong, You can reverse this transaction and post a correct one.
     

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