Dynamics Community Forum Thread Details

Users unable to log in after upgrade.

We just upgraded GP from 9 to 10. We are in testing right now and when we had one of our users try to log in to test, it told her that her login wasn't correct and to contact an administrator. I don't see an option to force them to change their password upon login, it's greyed out.

Any thoughts? Do we need to go around to each user and set up a new password for them?

Have a look at my blog post, I think this will explain the issue.

You will need to reset the passwords at the SQL level or from the application while logged in as 'sa'.

If you do it at the SQL level, they will be forced to change the password after their first login.

http://blogs.msdn.com/developingfordynamicsgp/archive/2008/10/02/why-does-microsoft-dynamics-gp-encrypt-passwords.aspx

David Musgrave [MSFT]
Escalation Engineer - Microsoft Dynamics GP
Microsoft Dynamics Support - Asia Pacific

Microsoft Dynamics (formerly Microsoft Business Solutions)
http://www.microsoft.com/Dynamics

mailto:David.Musgrave@online.microsoft.com
http://blogs.msdn.com/DevelopingForDynamicsGP

Any views contained within are my personal views and not necessarily Microsoft policy.
This posting is provided "AS IS" with no warranties, and confers no rights.

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