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Microsoft Dynamics CRM (Archived)

Email Configuration failure

Posted on by 2,397

Hi, I have configured the email profile based on the following article, but it didn't pass the test, and showed failure status, what settings I could miss?

https://technet.microsoft.com/en-us/library/mt622062.aspx

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Configuration failure

    Is it the same email address as you use to log in in crm?

    If not yould you please change it and try it again

  • sdnd2000 Profile Picture
    sdnd2000 2,397 on at
    RE: Email Configuration failure

    Actually, it shows error message that my email id is not correct, but I believe I put the correct email id.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Configuration failure

    Hi,

    you mean this article: technet.microsoft.com/.../mt622056.aspx

    I think you did not approved the email for this user. For more information about your error on the left side you have a bell with the word "Warning".

    Maybe it will help you troubleshoot your problem. If not attach a screenshot of the errors

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