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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer journeys that...
Small and medium business | Business Central, N...
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Customer journeys that use dynamic Segments

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Posted on by Lori J 202

We love that we can use dynamic segments. However we are finding that when a new customer is added to a journey they get bombarded with emails. Is there a way to stop that from happeneing? When someone joins the journey we just want them to move along at a normal pace. 

Thanks for your help

Lori

  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather Microsoft Employee on at

    Hello Lori - Is Customer Journey a 3rd party product?  I am not seeing a page/action for customer Journey.

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