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Worker does not belong to current legal entity

Posted on by 1,351

Hi, 

The system throws this error when trying to change customer master data. The customer does not have any employee responsible defined under sales demographics and the worker is active, the employment dates on the employment history are ok, the employee has not been terminated. User relation are also ok. What else could be the root cause of this problem? 

Thanks!

  • CapsLock Profile Picture
    CapsLock 1,351 on at
    RE: Worker does not belong to current legal entity

    Hi Ludwig, 

    No, unfortunately I did not find a related HB despite reviewing a list of 300 HBs, do you by any chance have the link to it on hand?

    Thank you!

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Worker does not belong to current legal entity

    Hi CapsLock,

    In AX2012 there a are some issues related to opportunities and terminated workers.

    I guess you already found the related hotfixes on LCS, right?

    If so and assuming that your issue is not related to those old bugs, I would recommend getting in touch with your administrators and / or developers to have a look at the underlying reason for this error message.

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    CapsLock 1,351 on at
    RE: Worker does not belong to current legal entity

    Hi Ludwig, sales tax group and no, no changes have been made in the system for a very long time now.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Worker does not belong to current legal entity

    Hi,

    What customer master data do you try to change?

    Do you have some modifications implemented in AX that would check e.g. your user that it has an employment in the current company.

    Best regards,

    Ludwig

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