Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Retail POS printer err...
Finance | Project Operations, Human Resources, ...
Suggested answer

Retail POS printer error Microsoft ax 2012 R3

(0) ShareShare
ReportReport
Posted on by AX_XA 40

hello everyone

am facing this in the retail POS when i want to printer an invoice it will give me the below error 

Error number : 6212 Retail POS encountered a problem and could not print 

event viewer

Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal, Text: Show journal: System.ArgumentNullException: Value cannot be null.
Parameter name: formInfo
at Microsoft.Dynamics.Retail.Pos.Printing.FormModulation.GetTransformedTransaction(FormInfo formInfo, RetailTransaction theTransaction)
at Microsoft.Dynamics.Retail.Pos.Printing.Printing.ShowPrintPreview(FormType formType, IPosTransaction posTransaction, ISaleLineItem saleItem)
at LSRetailPosis.BusinessLogic.TransactionSystem.PrintTransaction(IPosTransaction transaction, Boolean copyReceipt, Boolean printPreview)
at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal.PrintReceipt(IPosTransaction transaction)
at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal.btnReceipt_Click(Object sender, EventArgs e).

Thanks  

  • rocker Profile Picture
    rocker 105 on at
    RE: Retail POS printer error Microsoft ax 2012 R3

    HI 

    Is anyone find solution around this. I am also facing the same issue. 

    Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal, Text: Show journal: System.NullReferenceException: Object reference not set to an instance of an object.
    at Microsoft.Dynamics.Retail.Pos.Printing.Printing.PrintReceipt(FormType formType, IPosTransaction posTransaction, Boolean copyReceipt)
    at LSRetailPosis.BusinessLogic.TransactionSystem.PrintTransaction(IPosTransaction transaction, Boolean copyReceipt, Boolean printPreview)
    at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal.PrintReceipt(IPosTransaction transaction)
    at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmJournal.btnReceipt_Click(Object sender, EventArgs e).

  • Suggested answer
    DynamicsAXAbdu Profile Picture
    DynamicsAXAbdu 205 on at
    RE: Retail POS printer error Microsoft ax 2012 R3

    Hi,

    Please check- if this link is of any help to you 

    AX for Retail 2012 R2: Run-down on Log Files

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans