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Customer experience | Sales, Customer Insights,...
Unanswered

View Column doesn't filter correctly

Posted on by 5

Hello,

I'm generally new to CRM, and am looking into a problem where a certain column in a view isn't being filtered correctly.

as can be seen on the screenshot below, I am filtering after Active subscription on the Member States column, however while I do get mostly only the wanted Member State, a few examples can be seen below, that is of another type (I have clicked apply and Active Subscription is the only member state selected)

Screenshot_5F00_246.png

When I make the same query with Advanced Find, it does not get the members with these Member States.

Sorry for asking such a vague question, but what are some issues that could lead to a problem like this? 

In case it can help here is the column property of the view.

Screenshot_5F00_247.png

  • Mimeer Profile Picture
    Mimeer 5 on at
    RE: View Column doesn't filter correctly

    Thanks for your answer Jonathan,

    I'm not sure where I can find the view query builder, is it somewhere under the entity the view is under?

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: View Column doesn't filter correctly

    This doesn't seem right. Are you sure you haven selected any other column while filetring. I have just tested and it is working fine for me?

  • RE: View Column doesn't filter correctly

    Have you tried going back to the view query builder and adjusted the filters there?

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