Good day,
One of our users is currently unable to see the "Product Receipt" menu (Purchase ledger -> Purchase orders -> All purchase orders -> Receive -> Generate -> Product receipt). Tried assigning all the relevant security roles but to no avail.
Would appreciate it if anyone could please point in the direction of the potential solution to this issue.
Thank you.
Jay1
Hi Jay1,
Can you inform us what are the relevant security roles in your environment? Are you using custom roles or standard roles?
Ensure the role for the user has permissions to the menu item "PurchFormLetter_PackingSlip". The privilege "Process product receipts" has access to this. The related duty is "Maintain product receipt".
The buying agent, Landed cost agent, Receiving clerk and Project manager has access by default.
Thank you Andre.
Tested the "buying agent" security role and it seems to have resolved the issue even though it did not work the last time I tried it (Not sure what happened there) .
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
André Arnaud de Cal... 684 Super User 2025 Season 2
CA Neeraj Kumar 588
Martin Dráb 542 Most Valuable Professional
