Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

How can I remove serial numbers that are locked in a site?

Posted on by 5

Somehow GP allowed me to put serialized product into a site and then blocks my ability to remove that product. 

Item received on 6/15 to site A. 

Item returned on 6/30 (presumably a postdated transaction) to site B. 

Item shipped on 7/15 from site A. 

Now the serial is stuck in site B because of an inaccurate return transaction.  I cannot adjust it out.  I cannot ship it out.  GP blocks both transactions.  I have 154 serial numbers in this state.  Can anyone help?  Thanks.

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans